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One Stop Services - South west


This page explains what the One Stop Service offers in this region, and where to find it.

This One Stop Service is run by Refugee Action. Its asylum advice teams provide a reception service, as well as an independent advice and advocacy service, for newly arrived asylum applicants supported by the Border and Immigration Agency. It also helps successful asylum applicants to access mainstream services and accommodation. The Refugee Action website has more information.


  • Bristol

    Help and advice service for newly arrived asylum applicants supported by the UK Border  Agency.

    Phone:  0117 941 5960

    Fax:  0117 955 5036

    Address:  9 Hide Market, West Street, St Phillips, Bristol, BS2 0BH

    Opening Hours:  Monday to Friday 1000-1600

  • Plymouth

    Help and advice service for newly arrived asylum applicants supported by the UK Border  Agency.

    Phone:  0175 223 5030

    Fax:  0175 226 8805

    Address:  Prideaux Court, Palace Street, Plymouth, PL1 2AY

    Opening Hours:  Monday to Friday 0900-1300 and 1400-1700