Contact
This section details the key contact information for the UK Border Agency. Our organisation deals with a number of different types of application and enquiry. Therefore we strongly recommend that you review the relevant section of the website to find the most appropriate contact for your query.
This website has been designed to provide all the information you need to understand our immigration system and application processes. If you still have queries after reviewing the site, key contact information can be found in our contact directory.
Contact directory
Contact information for our call centres and enquiry offices.
Applying in person
Contact information if you want to apply in person at a public enquiry office for settlement or an extension of your stay.
Reporting an immigration crime or smuggling
How to report an illegal immigrant, another immigration crime or a customs offence.
Booking an appointment
Go online or call us if you want an appointment to make an immigration application in person (same-day service) or enrol your biometrics for an identity card.
Making a complaint
How to complain or comment on the service we have provided to you.
Requesting information
How to make a freedom of information request or ask for your personal data under the Data Protection Act.
What our staff expect
What our staff expect from you when you contact us.