Jump to content

Sponsorship management system - user manual for Tiers 2 and 5


Mistake in the SMS user manuals and CD-based e-learning

A mistake has been identified in the sponsorship management system user manuals and CD-based e-learning.

Read more

This page contains all the step-by-step guides that form the Tiers 2 and 5 user manual for the sponsorship management system, and a series of process diagrams to guide you through some key tasks in the system.

There is a separate user guide for Tier 4 sponsors.

Last Updated: 05 October 2009

Index

  1. Using the system
    1. Getting started (255KB opens in a new window)
    2. Logging in for the first time (671KB opens in a new window)
    3. Changing a password (598KB opens in a new window)
    4. Requesting a password reset (483KB opens in a new window)
    5. Glossary (283KB opens in a new window)
  2. View and edit sponsor/user profile
    1. Amending user details (576KB opens in a new window)
    2. Requesting a new level 1 user (1.1MB opens in a new window)
    3. Creating a new level 2 user (1.0MB opens in a new window)
    4. Deactivating a user (573KB opens in a new window)
    5. Sponsor summary and view certificate of sponsorship allocation (522KB opens in a new window)
  3. View certificates of sponsorship
    1. Viewing a certificate of sponsorship (578KB opens in a new window)
  4. Create and assign (certificates of sponsorship)
    1. Information you will need to fill in a certificate of sponsorship (607KB opens in a new window)
    2. Preparing a single tier 5 certificate of sponsorship (1.7MB opens in a new window)
    3. Preparing a tier 5 certificate group (1.7MB opens in a new window)
    4. Re-opening a tier 5 group and assigning (1.4MB opens in a new window)
    5. Linking a single certificate of sponsorship to a tier 5 group (973KB opens in a new window)
    6. Retrieving a tier 2 certificate of sponsorship for editing and assigning (2.1MB opens in a new window)
    7. Unlinking a single certificate to a tier 5 group (950KB opens in a new window)
    8. Requesting additional certificates of sponsorship (866KB opens in a new window)
  5. Sponsorship duties
    1. Reporting migrant activity (1.0MB opens in a new window)
    2. Withdrawing sponsorship from a migrant (885KB opens in a new window)
    3. Requesting a change of circumstances (710KB opens in a new window)
    4. Withdrawing an unused certificate of sponsorship (664KB opens in a new window)
  6. Outstanding payments
    1. Making a manual payment (756KB opens in a new window)
    2. Making an electronic payment (736KB opens in a new window)
  7. Process diagrams
    1. Prepare and assign a certificate of sponsorship (120KB opens in a new window)
    2. Sponsor profile and admin end-to-end process (106KB opens in a new window)
    3. Sponsorship duties end-to-end process (95KB opens in a new window)