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Waiting times

This page provides details of our service standards for further leave to remain and settlement applications.

Service standards

Our service standards set out how quickly we aim to decide applications for further leave to remain and settlement.

For charged applications, we will:

  • decide 70% of postal applications within 20 working days;
  • decide 90% of postal applications within 70 working days;
  • decide 98% of applications made in person at a public enquiry office within 24 hours.

For non-charged applications, we will:

  • decide 25% of postal applications within 20 working days;
  • decide 30% of postal applications within 70 working days;
  • decide 98% of applications made in person at a public enquiry office within 24 hours.

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