This page gives details of the processing time for applications made under Tier 1 (General) of the points-based system.
During the week commencing 23 November 2009 we expect to be considering applications that were received on or before 2 November 2009. Please note that this timescale is a guideline only, and some cases may take longer to consider.
Please be aware that the customer contact centre is currently experiencing very high call demand and therefore you may experience difficulties in contacting us. We apologise for this and for any inconvenience it may cause you.